One of the reasons why Mad Hatter Muffler & Brakes has been able to serve motorists around Omaha, Nebraska, and Council Bluffs, Iowa, for over 40 years is because of our approach to business. For us, the auto repair industry isn’t just about maintaining and fixing cars. It’s also about the people we serve. We want you to feel just as important as your vehicle because we understand how frustrating it can be when you don’t feel heard and acknowledged.
For us, this comes in the form of our service advisors. With decades of combined experience within the industry, our service advisors are at the top of their craft. During your visit, they take time to sit with you and understand what your needs are — looking to boost fuel efficiency? Want to restore performance? Our service advisors ask you key questions to get on the same page, and then they’ll create a custom service plan that reflects what you want to see. They’ll also answer any questions you have — at any point in the service — as well as set you up with a free loaner vehicle if you have places to be. Our service advisors are some of the best in the business, and we can’t wait for you to work with them.
Let’s keep it simple. You come to us for auto repairs. Maybe you need a simple oil change. Or perhaps you’re looking for custom exhaust work. Whatever your needs may be, know that our team can get the job done. Our technicians are masters within their field. In fact, all of them come ASE Master Certified and work diligently to maintain that distinction year-over-year. They are always staying up-to-date on the latest trends and best practices. Using this information, and their years of experience, they’re able to provide your vehicle with a truly comprehensive service experience. And the best thing about all of this? We perform all of our services with high-quality equipment, so you don’t have to worry about faulty parts, low-grade tools, or poor service technique compromising your vehicle. With our techs, your car is getting the very best in service.
Whether you’re visiting us in Omaha or Council Bluffs, know that you’ll be working with top tier automotive professionals who can get the job done right. Mad Hatter Muffler & Brakes is home to some of the best auto professionals in our industry. Our experienced service advisors and ASE Master Certified technicians work hand-in-hand to provide you with a quality and comprehensive service experience.
Have questions about our services? Want to learn more about our team? Looking to schedule an appointment? Reach out to either of our shops by phone. Call 402-330-2286 in Omaha, Nebraska, (2531 South 140th Avenue) or 712-322-7500 in Council Bluffs, Iowa, (3338 W. Broadway) and chat with our team.